Using research we help you to understand customer needs and how best to meet them


We will help you develop a clear vision and pathways to ensure your investment delivers ROI


We help connect you to your customers through designing engaging and effective digital products


Our experts will up-skill you in digital marketing, user experience and digital strategy

An Expert Team of Consultants

We are a team of user experience practitioners and digital strategists with many years’ experience in digital agencies.  We aim to help you successfully navigate the ever-changing digital world.

Our team are knowledgeable, innovative and collaborative but most of all we are passionate in all that we do.


Need help delivering your next Digital Project?

Fill in the form below and see how Smash Consulting can help you deliver engaging and effective digital solutions.


Send us your challenge

Tell us a bit more about what you are looking to do, what your project is and the challenges you face. The more information you can give us, the better we will be able to respond.

Our Staff will Review it 

We will take all the information you have provided, work out what we think you need and decide on the best person from our team to contact you.

We’ll be back in touch within one working day.

While we might not have a solution, we will definitely have some thoughts about what the way forward might look like


Working towards
your business goals

We are respected experts, each with more than fifteen years’ experience of delivering digital solutions. Our consultants have worked across the full range of public, private and third sector organisations, throughout the UK and around the Globe.

Years of experience

We’ve been around so long we worked on the first version of British Airways’ online ticket purchasing project.

No one size fits all

For us, there is no one size fits all solution, we look at your requirements in detail and advise of the best solution to deliver the results you require.

Range of Sectors

We’ve worked in a diverse range of sectors, from automotive through charities, education, financial services, healthcare, retail, sport, tourism, telecoms and transport


Our consultants have managed projects across the Globe. We are based in the UK but our team members have carried out work in all continents, except Antarctica.


We like to work collaboratively with our clients as this is the best way to get to things done.

We’ve got more than 15 years of experience.

We have broad industry experience

Our consultants have considerable experience in a range of sectors.  Our team have worked in a selection of these areas over the years.


Our work has involved qualitative research in schools and Universities to better understand pupil and student needs as well as large-scale website re-designs for major education establishments.


We’ve conducted usability testing to identify improvements to websites and helped a major healthcare provider to re-develop their website


We have carried out everything from App testing on mobile and tablet to concept development work to understand if new ideas are fit for market.


From user research to A/B testing we’ve helped clients improve conversion rates and increase sales.

Financial Services

We’ve helped major banks carry out research into new tools and understand what customers’ need in this competitive market.

Public Sector

We’ve helped on some high profile projects, including ensuring the first online census form was fit for purpose.


We’ve worked with airlines, hotel chains and attractions to understand what’s important when attracting visitors and helping travel providers to sell an experience not a product.


We understand how competitive the telecoms market is and have worked closely with mobile phone operators to explore new and innovative services.

Some of the clients our team have worked with in the past are shown below.

Transport scotland
Standard Life
british-airways-logo-1997 (1)
Want to connect?

Let’s stay connected.

Please get in touch, we would be delighted to hear from you.

© 2017 Smash Consulting Limited

Registered in Scotland.  Registered number 512780

Registered office address. 37 Cyprian Drive, Lenzie, G66 5BJ.