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A Sporty New Look For BBC Sport

A Sporty New Look For BBC Sport

The BBC released a new version of the Sport section of their website.  This is part of a wider project to provide a more consistent experience, whatever device is used to access the content.  […]

Great Millennial Expectations – 5 User Behaviours

Great Millennial Expectations – 5 User Behaviours

As an 80’s child working in UX, I work with websites day in and day out, listen to clients needs, observe and interact with end users, work out solutions, sketch them out, communicate ideas & suggestions and constantly look at new research and explore trends. […]

Thinking Twice About Web Carousels

Thinking Twice About Web Carousels

I was in a meeting the other day and someone was talking about their website homepage and how good the rotating carousel was at showcasing the range of services they offered.

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Customer Onboarding Tips

Customer Onboarding Tips

There’s a quip I’ve seen recently posted on UX LinkedIn groups, ‘A user interface is like a joke. If you have to explain it, it’s not that good.’ Very true in some cases, but I don’t think this can be applied across the board. […]

Going Down – People Dont Scroll.

Going Down – People Dont Scroll.

I’ve lost count of the number of times I’ve heard this.  Usually from someone who isn’t a UX expert.  Let’s put it to bed.  It just isn’t true.  And if it is true on your website, then there’s a good chance it is a consequence of your design or content rather than an inherent failing on the part of your visitors.  […]

Open Sesame

Open Sesame

Passwords are a good thing, right?   It’s pretty much a given. But to be useful they need to be memorable. Or they’ll be soon forgotten or worse still, written down – defeating the point entirely. […]

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