I was in a meeting the other day and someone was talking about their website homepage and how good the rotating carousel was at showcasing the range of services they offered.

(more…)

As an 80’s child working in UX, I work with websites day in and day out, listen to clients needs, observe and interact with end users, work out solutions, sketch them out, communicate ideas & suggestions and constantly look at new research and explore trends. (more…)

The BBC released a new version of the Sport section of their website.  This is part of a wider project to provide a more consistent experience, whatever device is used to access the content.  (more…)

I’ve lost count of the number of times I’ve heard this.  Usually from someone who isn’t a UX expert.  Let’s put it to bed.  It just isn’t true.  And if it is true on your website, then there’s a good chance it is a consequence of your design or content rather than an inherent failing on the part of your visitors.  (more…)

There’s a quip I’ve seen recently posted on UX LinkedIn groups, ‘A user interface is like a joke. If you have to explain it, it’s not that good.’ Very true in some cases, but I don’t think this can be applied across the board. (more…)

Passwords are a good thing, right?   It’s pretty much a given. But to be useful they need to be memorable. Or they’ll be soon forgotten or worse still, written down – defeating the point entirely. (more…)